Frequently Asked Questions
How is the list Delivered ?
The database list that we source, will be delivered to you in Excel, CSV and Txt format. If you wish to receive the list in a different format, do let us know in advance of the same.
How do I order for the database ?
The database details that you require, will be sourced based on the criteria you share with us. Kindly provide us details such as Industry Type, SIC Code, Title and Geography, and we will work to get the relevant database for you. In case you have no clarity regarding your target audience, we can reach out to you via calls or emails to narrow down your choices.
When Should I pay ?
Payments to procure the database must be done upfront, as we deploy teams to work on your requirement. You can pay once after you receive the invoice and before the delivery of the data.
What about Privacy ?
As a reputable email data append company we require that the database contain data from your customers, and your customers only. Your list should not include strangers who have never heard from you or your business. The append process is about opening a new line of communication with your clients that is more efficient and cost effective. As a company or organization with an existing relationship with your customer, you have the right to ethically contact them in a manner that protects their privacy. It is not advisable for you to sell or transfer your appended list or breach your customer’s privacy by sharing this data with other companies that do not have an existing relationship with your customers. Please review our Terms of Service and Privacy Policy for details
What are the payment modes you accept ?
We accept any kind of payment through Check, wire and Credit card in USD or GBP.
Within how many days can we expect the list?
We will be able to source and verify 10,000 contacts on an average in 3-5 business days. In case of any glitches or if the requirements change, the timeline may be extended.
Can I get the data in 24 hours?
Yes, you can. There is an additional special ‘Rush’ fee, if the database is requested within 24 hour, based on the volume this may increase. More details on this will be provided.
How would you price me for appending?
Yes, you can. There is an additional special ‘Rush’ fee, if the database is requested within 24 hour, based on the volume this may increase. More details on this will be provided.
How do you obtain your data?
Our database has been built very carefully, through considerable research over several years. Some of the common sources we use include search engines like Google, Media, Press Releases, Email Campaigns, Tele-calling, Survey campaigns, SEC filings, Partnership with various groups, Events, Conferences, Jobs and Matrimonial portals.
How do you verify your data and how current it is?
Every contact in our database is verified through various sources. These include 100% email verification, cross source verification and tele-verification, including random campaign. Our database lists are checked and updated twice a quarter, and before every database is delivered on a project.
What is the quality of your data and terms?
We assure you of the utmost quality of out database contact. We guarantee you 85% accuracy on emails and 95% through other sources. Bounce backs exceeding 10% are replaced immediately. In case of faulty contacts after delivery, please report it to us within 10 business days for replacement.
Do I get discounts?
As a loyal client of ours, your association is rewarded with discounts on subsequent projects or repeat projects.
How is your database priced?
We price our database on the volume of the records, number of selections and/or customization required. Customized database lists will include filters like titles, states, revenue or employee size and industries.
How do I make the best use of your data?
Kindly reach out to us and we will show you how to optimize the data we provide and your campaign details. Kindly comply with CAN SPAM policy.
What is your usual match rate?
We usually match between 50-80% of your database with e-mail addresses from our national opt-in database of over 42 million records. Variations are checked on the basis of how old the contacts are.
Where do you get your data from?
We use multiple sources to obtain a database. Our current database is a result of contacts sourced over the last 3 years. Our subscribers have responded to various internet offers from some of our online relationships and publication partners, regulatory bodies, online magazine, trade show and conferences, and have agreed to accept third-party offers via email as a part of this.
What information is required for your company to achieve a match / append?
The basic information required to achieve a successful match includes, Full Name (First and Last Name), Title, Website URL, Telephone No & Direct Mailing Address.
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We’ve Established Ourselves As One Of Direct Marketing’s Most Innovative Companies Offering Mailing Lists, Opt-In Email Marketing, Append Services And Customer Database Hygiene Update Services.
